Privacy Policy

Last Updated: May 10, 2026

Syntelli Freight Systems Inc. (“Syntelli,” “Syntelli Freight Systems,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and manage information when you visit or use our website, submit a contact or quote request, read our articles, communicate with us, or otherwise interact with our online services located at https://www.syntellifreight.com and any related pages, forms, article directories, or digital services that link to this Privacy Policy (collectively, the “Website”).

This Privacy Policy is intended to help visitors, shippers, carriers, drivers, owner-operators, business partners, applicants, vendors, and other users understand what information we collect and how we use it. By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through your use of the Website, and from third-party service providers or business partners.

1.1 Information You Provide Directly

We may collect personal information that you voluntarily submit through forms or communications, including:

• Name
• Company name
• Email address
• Phone number
• Mailing address or business address, if provided
• Shipment, freight, lane, equipment, pickup, delivery, or quote-request details
• Carrier, driver, owner-operator, or vendor information you provide
• Messages, questions, comments, or other content submitted through contact forms
• Job or recruiting-related information, if submitted through a career or recruiting form
• Any other information you choose to provide to us

1.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically through server logs, cookies, analytics tools, security tools, and similar technologies. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Referring website or search engine
• Date and time of visit
• Approximate location derived from IP address
• Click activity and general usage patterns
• Cookies or similar identifiers

1.3 Information From Third Parties

We may receive information from third-party service providers, analytics providers, hosting providers, advertising platforms, logistics partners, public databases, compliance tools, or business partners. This may include business contact information, website usage data, lead-source data, or information needed to respond to inquiries and provide services.

2. How We Use Information

We may use collected information for business and operational purposes, including to:

• Respond to contact, quote, carrier, vendor, or service inquiries
• Provide freight, logistics, carrier, brokerage, dispatch, transportation, or related business services
• Review and respond to shipper, carrier, driver, and owner-operator requests
• Operate, maintain, secure, and improve the Website
• Personalize and improve user experience
• Manage website content, article directories, and educational resources
• Generate, organize, and publish logistics-related website content
• Communicate with you about services, inquiries, updates, or business opportunities
• Analyze website traffic, engagement, and performance
• Detect, prevent, and respond to fraud, abuse, security incidents, or unauthorized access
• Comply with legal, regulatory, contractual, accounting, tax, insurance, or compliance obligations
• Protect our rights, property, users, customers, partners, and business operations

3. Artificial Intelligence and Automated Content

Our Website may use artificial intelligence, automation, or third-party technology tools to assist with article generation, content organization, search engine optimization, website operations, analytics, or business workflow improvements. These tools may process topic prompts, keywords, article drafts, metadata, or non-sensitive business information for the purpose of generating or improving website content.

We do not intentionally submit sensitive personal information to artificial intelligence tools for article generation. You should not submit confidential, sensitive, medical, financial, personal identification, or legally protected information through general website forms unless specifically requested and appropriate for the service being provided.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, analytics identifiers, and similar technologies to:

• Operate the Website
• Remember user preferences
• Improve page performance and security
• Understand how visitors use the Website
• Measure article performance and website traffic
• Support marketing, advertising, or retargeting activities, where applicable
• Rotate or personalize article displays and website content

You can usually adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain Website features or functionality.

5. Analytics and Advertising

We may use analytics tools, advertising platforms, search engine tools, social media integrations, and similar services to understand Website usage, improve content, measure marketing effectiveness, and reach relevant audiences. These services may collect information such as IP address, browser data, device identifiers, visited pages, referral sources, and interactions with our Website.

If we use advertising or retargeting tools, those tools may use cookies or similar technologies to show relevant advertisements or measure ad performance. You may be able to adjust your preferences through your browser, device settings, or the privacy controls provided by those third-party platforms.

6. Affiliate Links and Sponsored Content

Some articles, pages, or resources on our Website may include affiliate links, sponsored links, referral links, or recommendations for third-party products or services. If you click those links, third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites, platforms, or services.

7. How We Share Information

We may share information with trusted parties when reasonably necessary for business, operational, legal, or service-related purposes. These parties may include:

• Website hosting providers
• Cloud, security, and infrastructure providers
• Email, communication, and customer support providers
• Analytics and performance-monitoring providers
• Marketing, advertising, and search engine tools
• AI, automation, and content-generation service providers
• Payment processors, if payment features are used
• Logistics, carrier, shipper, broker, dispatch, compliance, insurance, or transportation partners
• Professional advisors, including attorneys, accountants, insurers, auditors, and consultants
• Government agencies, regulators, law enforcement, courts, or other parties when legally required
• Successors or parties involved in a business transaction such as a merger, acquisition, financing, restructuring, or asset sale

We do not sell personal information in the traditional sense of exchanging it for money. However, certain analytics, advertising, retargeting, or tracking technologies may be considered a “sale,” “sharing,” or targeted advertising activity under some privacy laws. Where applicable, you may have the right to opt out of such activities.

8. California Privacy Notice

If you are a California resident, you may have certain rights under California privacy laws, depending on how you interact with us and whether legal thresholds apply to our business. This section provides additional information for California residents.

8.1 Categories of Personal Information We May Collect

Category	Examples	Purpose
Identifiers	Name, email, phone number, business contact information, IP address	Responding to inquiries, providing services, security, communication
Commercial or Business Information	Quote requests, freight details, service inquiries, carrier or shipper information	Providing transportation, logistics, and business services
Internet or Network Activity	Browser type, device data, pages viewed, referral source, usage data	Website analytics, security, performance, and content improvement
Geolocation Data	Approximate location based on IP address	Security, analytics, service-region understanding
Professional or Employment-Related Information	Carrier, driver, owner-operator, vendor, or applicant information	Recruiting, carrier review, service evaluation, business communications
Inferences	General preferences or interests based on website activity	Improving content, user experience, and service offerings

8.2 California Privacy Rights

Subject to applicable law and verification, California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share
• Request access to personal information
• Request deletion of personal information, subject to legal exceptions
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information, where applicable
• Limit the use or disclosure of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

To exercise California privacy rights, contact us using the information listed in the “Contact Us” section below.

9. Privacy Rights for Other U.S. State Residents

Residents of certain U.S. states may have privacy rights under applicable state privacy laws. Depending on your state and the nature of your interaction with us, these rights may include the right to access, correct, delete, obtain a copy of, or opt out of certain processing of personal information, including targeted advertising or certain profiling activities.

We will respond to verified privacy requests as required by applicable law.

10. International Visitors

Our Website is operated from the United States. If you access the Website from outside the United States, you understand that your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

If you are located in the European Economic Area, United Kingdom, Switzerland, or another region with privacy laws that provide specific rights, you may have the right, subject to applicable law, to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where processing is based on consent.

We process personal information only where we have a lawful basis to do so, which may include consent, contract performance, legitimate business interests, compliance with legal obligations, or protection of rights and safety.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, resolving disputes, improving our Website, complying with legal obligations, and enforcing agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, legal requirements, operational needs, and legitimate business interests.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no website, network, database, transmission, or storage system can be guaranteed to be completely secure.

You are responsible for using secure devices, protecting your own login credentials where applicable, and avoiding the submission of sensitive or confidential information through general website forms unless specifically requested.

13. Children’s Privacy

Our Website is intended for business users and general audiences. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

14. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, articles, tools, advertisers, affiliate partners, social media pages, or other services. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. You should review the privacy policies of those third parties before providing information to them.

15. Email Communications

If you provide your email address, we may contact you regarding inquiries, quote requests, business services, updates, administrative notices, or marketing communications. You may opt out of marketing emails by following the unsubscribe instructions in the email or contacting us directly. Even if you opt out of marketing communications, we may still send transactional, administrative, legal, or service-related messages.

16. Do Not Track and Global Privacy Controls

Some browsers or devices may transmit “Do Not Track” signals or similar privacy preference signals. Because standards for these signals continue to develop, our Website may not respond to all such signals. Where required by applicable law, we will honor recognized opt-out preference signals, such as Global Privacy Control, for applicable opt-out rights.

17. Sensitive Personal Information

We do not intentionally collect sensitive personal information through general Website forms. Please do not submit Social Security numbers, driver’s license numbers, financial account numbers, medical information, precise geolocation, biometric data, or other sensitive information through general contact, quote, or article-related forms unless specifically requested through a secure and appropriate process.

18. Business Transfers

If Syntelli Freight Systems Inc. is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be transferred or disclosed as part of that transaction, subject to applicable law.

19. Legal Compliance and Protection

We may disclose information if we believe it is necessary or appropriate to comply with applicable laws, regulations, legal processes, subpoenas, court orders, government requests, law enforcement requests, insurance requirements, compliance obligations, or to protect the rights, safety, and property of Syntelli Freight Systems Inc., our users, customers, partners, or others.

20. How to Exercise Privacy Rights

To submit a privacy request, contact us using the information below. We may need to verify your identity before fulfilling certain requests. Depending on applicable law, we may deny or limit a request if we cannot verify your identity, if an exception applies, or if fulfilling the request would conflict with legal, security, contractual, or operational obligations.

Authorized agents may submit requests on behalf of individuals where permitted by law. We may require proof of authorization and identity verification before processing such requests.

21. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Last Updated” date at the top of this page. Your continued use of the Website after an updated Privacy Policy is posted means you acknowledge the updated Privacy Policy.

22. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact us at:

Syntelli Freight Systems Inc.
Website: https://www.syntellifreight.com
Email: privacy@syntellifreight.com
Support: support@syntellifreight.com

If you do not currently use the email addresses listed above, please replace them with the correct company contact email addresses before publishing this Privacy Policy.

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Important Notice: This Privacy Policy is provided for general business website use and should be reviewed by qualified legal counsel to confirm that it matches your actual data practices, services, vendors, locations, and applicable legal obligations.